LGArmor Terms of Service & Enterprise Subscription Agreement

Effective Date: September 6, 2026
Version: 1.0

These Terms of Service and Enterprise Subscription Agreement (“Agreement”, “Terms”, or “ToS”) govern the access to and use of services provided by LGArmor (“LGArmor”, “we”, “us”, or “our”).

This Agreement applies to all users, customers, organizations, and other parties accessing or using LGArmor websites, applications, bots, APIs, hosting services, security services, infrastructure, software, and other online services (collectively, the “Services”).

By accessing, purchasing, subscribing to, or using any LGArmor Service, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree to these Terms, you must not access or use the Services.

PART I GENERAL TERMS OF SERVICE

1. Scope

These General Terms of Service (“General Terms”) apply to all users and customers of LGArmor.

Customers using LGArmor Enterprise Services are additionally subject to Part II Enterprise Subscription Agreement.

The Enterprise Subscription Agreement supplements these General Terms and applies only to Enterprise Services and Enterprise customers.

In the event of a conflict between these General Terms and the Enterprise Subscription Agreement, the Enterprise Subscription Agreement will control only with respect to the Enterprise Services and Enterprise relationship, unless an applicable Order Form expressly states otherwise.

2. ELIGIBILITY AND ACCOUNT RESPONSIBILITY

You are responsible for providing accurate information when creating or maintaining an account.

You are responsible for maintaining the security of your account and any credentials associated with it.

You must not:

• Share your account with unauthorized persons.
• Sell or transfer your account.
• Allow unauthorized access to your account.
• Use another person's account without authorization.
• Provide false or misleading information.
• Attempt to circumvent account restrictions.

You are responsible for activity conducted through your account unless the activity resulted directly from LGArmor's failure to maintain its own security obligations.

3. ACCEPTABLE USE

You may use LGArmor Services only for lawful purposes.

You must not use the Services to:

• Violate applicable laws or regulations.
• Commit fraud or theft.
• Conduct phishing or credential theft.
• Distribute malware or malicious software.
• Conduct unauthorized attacks.
• Obtain unauthorized access to systems or accounts.
• Conduct denial-of-service or other disruptive activity.
• Intentionally crash or overload LGArmor Services.
• Circumvent security controls.
• Abuse APIs or other technical interfaces.
• Interfere with another customer's Services.
• Distribute illegal content.
• Facilitate unlawful activity.
• Infringe third-party intellectual-property rights.
• Attempt to compromise LGArmor infrastructure.
• Use LGArmor Services in a manner that creates an unreasonable security or operational risk.

LGArmor may investigate suspected violations and take reasonable measures to protect its infrastructure, customers, and Services.

4. ATTACKS, EXPLOITATION, AND SERVICE DISRUPTION

Any deliberate attempt to crash, overload, compromise, disable, exploit, or disrupt LGArmor Services is prohibited.

This includes:

• Intentional bot crashes.
• API abuse.
• Resource exhaustion.
• Unauthorized vulnerability exploitation.
• Denial-of-service activity.
• Attempts to bypass rate limits.
• Attempts to interfere with service availability.
• Attempts to compromise LGArmor systems.

LGArmor may immediately suspend or terminate accounts involved in such activity.

Where appropriate, LGArmor may preserve relevant technical information and cooperate with appropriate authorities in accordance with applicable law.

5. RESELLING AND REDISTRIBUTION

Reselling is strictly prohibited unless expressly approved in writing by LGArmor.

Without prior written authorization from LGArmor, you may not:

• Resell LGArmor Services.
• Sublicense LGArmor Services.
• Redistribute access to LGArmor Services.
• Provide LGArmor Services to third parties for payment.
• Operate a commercial service using LGArmor Services without authorization.
• White-label LGArmor Services.
• Represent yourself as an authorized LGArmor reseller, distributor, or partner.

Approval must be provided by LGArmor or a person expressly authorized to grant such approval.

Approval may be subject to additional terms, fees, technical requirements, or a separate reseller agreement.

Unauthorized reselling may result in immediate suspension or termination.

6. PAYMENTS

Customers agree to pay the applicable fees displayed at the time of purchase or specified in an applicable Order Form.

You are responsible for providing accurate payment information.

LGArmor may suspend Services where required payments remain outstanding.

7. REFUNDS

Unless otherwise stated, purchases are generally non-refundable.

Customers may submit a refund request to LGArmor Support.

Refund requests may be reviewed individually based on the circumstances, applicable service, payment history, and applicable law.

A refund request does not guarantee approval.

Nothing in this section removes or limits consumer rights that cannot legally be excluded.

8. ABUSE REPORTING

Every user is permitted to report suspected abuse involving LGArmor Services.

Reports may concern:

• Security violations.
• Malware.
• Phishing.
• Fraud.
• Illegal activity.
• Harassment or threats.
• Copyright infringement.
• Trademark infringement.
• Unauthorized access.
• Service abuse.
• Other violations of these Terms.

Reports may be submitted through an official LGArmor Discord ticket or through the appropriate LGArmor email address.

Reports should contain sufficient information to allow LGArmor to investigate the matter.

Knowingly false or malicious reports may themselves constitute abuse.

9. LAW ENFORCEMENT AND LEGAL REQUESTS

LGArmor may disclose information where required by applicable law or valid legal process.

Requests for protected customer information should be submitted by appropriately authorized authorities through appropriate legal channels.

Depending on applicable law, valid legal process may include a court order, warrant, subpoena, or other legally enforceable request.

LGArmor may cooperate with law enforcement, courts, regulators, and other legally authorized authorities where legally required or permitted.

10. SUSPENSION AND TERMINATION

LGArmor may suspend or terminate access to the Services where permitted by applicable law.

This may occur where LGArmor determines that a user:

• Violated these Terms.
• Engaged in illegal activity.
• Abused the Services.
• Attempted to attack LGArmor infrastructure.
• Engaged in unauthorized reselling.
• Created a significant security risk.
• Engaged in fraud or payment abuse.
• Created a serious risk to other users or LGArmor.

LGArmor may take action with or without prior notice where immediate action is reasonably necessary.

LGArmor may also modify, restrict, suspend, or discontinue all or part of the Services.

To the maximum extent permitted by applicable law, LGArmor will not be liable solely because Services were modified, suspended, or discontinued.

11. OWNERSHIP; PROPRIETARY RIGHTS

All LGArmor software, bots, APIs, websites, infrastructure, designs, documentation, interfaces, databases, trademarks, logos, source code, and related materials are owned by, licensed to, or otherwise controlled by LGArmor or its licensors.

Your use of the Services does not transfer ownership of LGArmor Intellectual Property Rights to you.

You may not copy, reproduce, distribute, modify, reverse engineer, sublicense, resell, or create derivative works from LGArmor proprietary materials except where expressly authorized by LGArmor or permitted by applicable law.

12. DISCLAIMERS; NO WARRANTIES

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis.

LGArmor does not guarantee that the Services will:

• Always be available.
• Operate without interruption.
• Be completely error-free.
• Be completely secure.
• Be free from vulnerabilities.
• Prevent every attack or outage.
• Meet every individual requirement.

Maintenance, updates, security measures, infrastructure changes, and circumstances outside LGArmor's reasonable control may affect availability.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, LGArmor will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, data, or goodwill.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

Enterprise customers may be subject to additional liability provisions contained in their applicable Order Form or Enterprise Agreement.

14. GOVERNING LAW

These Terms shall be governed by applicable law, subject to mandatory legal protections applicable to the relevant customer.

Where an Order Form specifies a particular governing law and jurisdiction, that provision will apply to the applicable Enterprise relationship to the extent permitted by law.

15. CHANGES TO THESE TERMS

LGArmor may update these Terms from time to time.

Updated Terms may be published through LGArmor's official website or other appropriate communication channels.

Continued use of the Services following the effective date of updated Terms constitutes acceptance of the updated Terms to the extent permitted by applicable law.

PART II ENTERPRISE SUBSCRIPTION AGREEMENT

16. ENTERPRISE AGREEMENT

This Enterprise Subscription Agreement (“Enterprise Agreement”) applies to customers purchasing or using LGArmor Enterprise Services.

The Enterprise Agreement supplements Part I of this document.

Enterprise Services may include enterprise hosting, infrastructure, security services, APIs, monitoring, technical services, managed services, or other services identified in an applicable Order Form.

17. ENTERPRISE DEFINITIONS

For purposes of this Enterprise Agreement:

“Administrative User”

An individual authorized by Customer to administer, configure, manage, or access Enterprise Services on Customer's behalf.

“Affiliate”

An entity that directly or indirectly controls, is controlled by, or is under common control with Customer.

“Confidential Information”

Non-public information disclosed by one party to the other that is identified as confidential or should reasonably be understood to be confidential.

Confidential Information includes, where applicable, business information, pricing, technical information, security information, credentials, infrastructure information, documentation, and non-public product information.

“Credentials”

Passwords, API keys, authentication tokens, access tokens, private keys, or other authentication information used to access the Services.

“Customer Content”

Files, configurations, software, information, text, data, or other materials submitted, uploaded, transmitted, or stored by Customer through the Services.

“Customer Data”

Data supplied by or on behalf of Customer for the purpose of using the Services.

“Customer Logs”

Technical logs, records, telemetry, diagnostics, and other information generated or collected in connection with Customer's use, security, troubleshooting, administration, or operation of the Services.

“Enterprise Subscription”

The Enterprise Services purchased by Customer pursuant to an applicable Order Form.

“Fees”

All subscription fees, usage fees, implementation fees, professional-service fees, and other charges specified in an Order Form.

“Intellectual Property Rights”

Patents, copyrights, trademarks, trade secrets, database rights, design rights, domain-name rights, know-how, and other intellectual-property rights recognized under applicable law.

“Internet Properties”

Websites, domains, applications, APIs, servers, networks, infrastructure, and other internet-connected properties associated with Customer and authorized for use with the Services.

“Laws”

Applicable laws, regulations, rules, orders, and legally binding requirements.

“Malicious Code”

Software, code, scripts, files, instructions, or mechanisms intentionally designed to damage, disable, disrupt, compromise, or obtain unauthorized access to systems, networks, data, or Services.

“Order Form”

A quotation, order, subscription confirmation, or other document accepted by LGArmor identifying the Services, Fees, Subscription Term, and applicable commercial terms.

“Renewal Term”

Any additional subscription period following the initial Subscription Term.

“Subscription Term”

The initial subscription period and any Renewal Terms during which Customer is authorized to access and use the Enterprise Services.

18. PROVISION OF SERVICES; SUBSCRIPTION

During the Subscription Term, Customer may access and use the Enterprise Services in accordance with this Agreement and the applicable Order Form.

Customer may purchase additional Services by entering into additional Order Forms.

Terms contained within an Order Form apply only to the Services identified within that Order Form unless expressly stated otherwise.

LGArmor may provide updates, improvements, patches, maintenance, modifications, and security improvements to the Services.

19. USE BY AFFILIATES

Customer may allow its Affiliates to access and use Enterprise Services where permitted by the applicable Order Form.

Customer remains responsible for:

• Fees incurred by its Affiliates;
• its Affiliates' compliance with this Agreement;
• actions taken by its Affiliates;
• Administrative Users; and
• authorized representatives.

Any breach by an Affiliate will be treated as a breach by Customer.

An Affiliate may enter into a separate Order Form with LGArmor where expressly permitted.

20. ENTERPRISE CREDENTIALS AND SECURITY

Customer is responsible for protecting its Credentials.

Customer must:

• Keep Credentials confidential.
• Restrict administrative access.
• Use appropriate security controls.
• Promptly report suspected credential compromise.
• Remove access for unauthorized users.
• Ensure Administrative Users are authorized.

Customer must not publish, sell, transfer, or intentionally disclose Credentials to unauthorized third parties.

21. ENTERPRISE ACCEPTABLE USE

Enterprise Customers remain subject to all restrictions contained in Part I.

In addition, Customer must not use Enterprise Services to:

• Conduct unauthorized security testing against LGArmor.
• Circumvent enterprise usage limits.
• Interfere with LGArmor infrastructure.
• Access another customer's data.
• Introduce Malicious Code.
• Conduct attacks against third-party systems without authorization.
• Use the Services for unlawful purposes.

22. ENTERPRISE RESELLING

Enterprise Customers are not automatically granted reseller rights.

Purchasing an Enterprise Subscription does not provide Customer with permission to resell, sublicense, redistribute, white-label, lease, or commercially provide LGArmor Services to third parties.

Any such activity requires prior written approval from LGArmor.

LGArmor may require an additional reseller, partner, distributor, or commercial agreement before granting such permission.

Unless such written approval exists, Customer must assume that reselling is prohibited.

23. CUSTOMER DATA AND CONTENT

Customer retains its rights in Customer Data and Customer Content.

Customer grants LGArmor the limited rights reasonably necessary to provide, secure, maintain, and operate the Services.

Customer represents that it has the necessary rights and permissions to provide Customer Data and Customer Content to LGArmor.

LGArmor may process Customer Logs and technical information for:

• Service operation.
• Security.
• Abuse prevention.
• Troubleshooting.
• Performance monitoring.
• Billing.
• Reliability.
• Legal compliance.

24. CONFIDENTIALITY

Each party will protect the other party's Confidential Information using reasonable safeguards.

Confidential Information may only be used for purposes related to the Agreement.

A party may disclose Confidential Information to employees, Affiliates, contractors, advisers, or authorities where appropriate and legally permitted.

Confidentiality obligations survive termination for as long as the information remains protected under applicable law.

25. ENTERPRISE INTELLECTUAL PROPERTY

LGArmor retains all Intellectual Property Rights in the Enterprise Services.

Customer receives only the limited right to access and use Enterprise Services during the Subscription Term.

No ownership rights are transferred to Customer.

Customer may not reverse engineer, copy, redistribute, sublicense, or commercially exploit LGArmor proprietary technology except as expressly authorized.

26. ENTERPRISE FEES AND BILLING

Customer agrees to pay the Fees specified in the applicable Order Form.

Unless otherwise specified:

• Fees are payable according to the Order Form.
• Customer is responsible for applicable taxes.
• Unpaid Fees may result in suspension.
• Payment obligations survive termination for amounts already due.

27. ENTERPRISE TERM AND RENEWAL

The Subscription Term is specified in the applicable Order Form.

Where automatic renewal is enabled, the Enterprise Subscription may renew for the applicable Renewal Term.

Non-renewal must be submitted according to the notice requirements specified in the applicable Order Form.

28. ENTERPRISE SUSPENSION

LGArmor may suspend Enterprise Services where reasonably necessary to:

• Protect LGArmor infrastructure.
• Prevent abuse.
• Address security incidents.
• Prevent unlawful activity.
• Address a material breach.
• Protect other customers.
• Address significant payment issues.
• Comply with applicable Law.

Where practical, LGArmor may provide notice before suspension.

Immediate suspension may occur where delay presents a significant security, legal, or operational risk.

29. ENTERPRISE TERMINATION

LGArmor may terminate or suspend Enterprise Services for serious or material violations of this Agreement, including:

• Illegal activity.
• Intentional attacks.
• Unauthorized reselling.
• Significant security abuse.
• Fraud.
• Material non-payment.
• Serious violations of the Agreement.

Upon termination, Customer's right to access the affected Enterprise Services ends unless otherwise stated in an applicable Order Form.

Outstanding payment obligations remain enforceable.

30. ENTERPRISE SECURITY

LGArmor will maintain reasonable technical and organizational measures designed to protect the Services.

Customer remains responsible for security controls within systems under Customer's control.

Customer should promptly notify LGArmor of suspected security incidents affecting Enterprise Services.

31. MALICIOUS CODE

Customer must not introduce Malicious Code into LGArmor Services.

Customer must not intentionally attempt to:

• Compromise LGArmor systems.
• Disable LGArmor Services.
• Exploit vulnerabilities for unauthorized purposes.
• Consume resources maliciously.
• Conduct denial-of-service activity.
• Access systems without authorization.

LGArmor may take immediate protective action when such activity is detected.

32. ENTERPRISE INDEMNIFICATION

To the extent permitted by applicable law, Customer agrees to defend, indemnify, and hold harmless LGArmor and its officers, employees, representatives, and Affiliates against third-party claims arising from:

• Customer's unlawful use of the Services;
• Customer Content;
• Customer's violation of this Agreement;
• unauthorized reselling;
• infringement of third-party rights by Customer; or
• Customer's violation of applicable Laws.

33. ENTERPRISE DISCLAIMER

Enterprise Services are provided on an “as is” and “as available” basis except where an applicable Order Form expressly provides additional commitments.

LGArmor does not guarantee that Enterprise Services will prevent every attack, outage, vulnerability, or security incident.

Any specific service-level commitments must be expressly stated in the applicable Order Form or SLA.

34. ENTERPRISE LIABILITY

Any Enterprise-specific liability limitations, service credits, warranties, or financial commitments will be governed by the applicable Order Form where expressly agreed.

Otherwise, the general liability provisions of these Terms apply.

35. FORCE MAJEURE

Neither party will be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, major internet failures, governmental actions, widespread infrastructure failures, war, civil unrest, or similar events.

This does not excuse Customer's obligation to pay Fees already due.

36. ASSIGNMENT

Customer may not assign this Agreement or an Enterprise Subscription without LGArmor's prior written consent, except where permitted in connection with a merger, acquisition, or sale of substantially all applicable assets and subject to applicable law.

LGArmor may assign this Agreement to an Affiliate or successor as part of a corporate reorganization, merger, acquisition, or sale.

37. SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.

38. ENTIRE AGREEMENT

These Terms, together with applicable Order Forms and expressly incorporated agreements, constitute the agreement between LGArmor and Customer concerning the Services.

Unless an Order Form expressly states otherwise, the following order of precedence applies in the event of conflict:

1. A specifically negotiated written amendment.
2. The applicable Order Form.
3. The Enterprise Subscription Agreement.
4. The General Terms of Service.
5. Other incorporated LGArmor policies.

39. CONTACT INFORMATION

General / Automated Support:
agentautosupport@lgarmor.win

Abuse Reports:
abuse@lgarmor.win

Legal:
legal@lgarmor.win

Support:
support@lgarmor.win

Developer:
filip@lgarmor.win

Founder :
kristian@lgarmor.win

These addresses may be used for support, legal matters, abuse reports, security matters, administration, and other LGArmor-related communications.

40. ACCEPTANCE

By accessing, purchasing, subscribing to, or using LGArmor Services, you acknowledge that you have reviewed and accepted these Terms.

Enterprise Customers additionally acknowledge that their use of Enterprise Services is governed by Part II Enterprise Subscription Agreement.

No Enterprise Subscription grants reseller rights. Reselling, sublicensing, redistribution, white-labeling, or commercial redistribution is prohibited unless LGArmor provides prior written approval.

DOCUMENT STRUCTURE

PART I GENERAL TERMS OF SERVICE
Applies to all LGArmor users and customers.

PART II ENTERPRISE SUBSCRIPTION AGREEMENT
Applies additionally to LGArmor Enterprise customers.

ORDER FORM
Contains customer-specific commercial terms such as Services, pricing, Subscription Term, renewal, and any negotiated enterprise provisions.

ADDITIONAL POLICIES
Additional policies such as Privacy Policy, Acceptable Use Policy, Abuse Policy, Security Policy, and Refund Policy may be incorporated where expressly referenced.

© 2026 LGArmor. All rights reserved.